Frequently Asked Questions
📥 Downloading Your Files
How do I receive my digital files after purchase?
Once your payment is confirmed, you'll receive an email with a download link. You can also access your files directly from your order confirmation page.
How many times can I download my files?
Your download link is valid for a limited number of downloads. If you experience any issues, please contact us and we'll be happy to help.
What file format will I receive?
All designs are delivered as high-resolution PNG files with a transparent background, ready for use in your favorite design software.
🖥️ Using Your Files
What software do I need to use these files?
Our PNG files are compatible with Cricut Design Space, Silhouette Studio, Adobe Photoshop, Canva, and most sublimation software.
What can I make with these designs?
You can use our designs on t-shirts, sweatshirts, tumblers, mugs, tote bags, pillows, and more — perfect for personal crafting or small business use.
What resolution are the files?
All files are high-resolution (300 DPI or higher), suitable for printing and sublimation projects.
⚖️ Licensing & Usage
Can I use these designs for commercial purposes?
Our files are licensed for personal use and small business use (selling finished physical products you make yourself). You may NOT resell, redistribute, or share the digital files themselves.
Can I share the files with friends or family?
No. Each purchase is a single-user license. Please direct anyone who wants the design to purchase their own copy.
🛠️ Troubleshooting
I didn't receive my download email. What should I do?
Please check your spam or junk folder first. If you still can't find it, contact us with your order number and we'll resend your download link right away.
My file isn't opening correctly. Help!
Make sure you're using software that supports PNG files with transparent backgrounds. If you're still having trouble, reach out to us and we'll assist you.
📬 Still Have Questions?
We're here to help! Visit our Contact page to get in touch and we'll respond as soon as possible.